Job Summary

The Director of Americas (DoA) is a strategic and hands-on leader responsible for membership growth and retention across the Americas region. Reporting to the Managing Director, Global Engagement, the DoA is the primary liaison for assigned members, coordinates internal initiatives to promote consistency across the global membership experience, and develops key relationships with strategic partners to advance Toniic priorities. The DoA will identify the Americas pulse, generating ideas for content and programs that will successfully engage and retain members. The DoA will work closely with all teams to advance Toniic’s mission.

Primary Responsibilities

Member Recruitment (40%)

• Co-design & implement the regional strategy for achieving net membership growth
• Identify & recruit new Toniic members, with an emphasis on the Americas
• Keep the pulse on the interests and needs of impact investors in the Americas.
• Participate in regional ecosystem events, including as a speaker, being a highly visible presence in the region.

Retention (40%)

• Serve as relationship manager for assigned Toniic members; this includes but is not limited to relationship management meetings/calls, making member introductions within the community, and working with the Toniic Programs team to support member education and investment interests
• Deliver a highly-valuable and personally-meaningful membership experience to support the retention of assigned members
• Identify & implement strategies for increasing member engagement & membership growth
• Track membership trends on key areas of interest, investment themes, etc.
• Contribute ideas for content relevant to the Americas audience and identify speakers and themes from the Americas region that are valuable to the global audience of Toniic.
• Plan and facilitate local meet-ups and engagement activities (for members and prospects) in the region

Partnerships (10%)

• Develop relationships with strategic external partners in the Americas (for thought-partnership and member recruitment)
• Develop relationships with funders that have the potential to support Toniic’s field-building initiatives
• Develop relationships with entities that have the potential to sponsor Toniic events & other activities
• Represent Toniic at meetings & conferences

Administration (10%)

• Work within the regional budget to maintain financial sustainability
• Report key performance metrics to support the global growth of Toniic membership
• Maintain a high level of data integrity through our shared systems, especially Salesforce
• Participate in regular internal meetings to achieve consistency across the membership experience globally

Accountability

The Director of Americas reports to the Managing Director, Global Engagement.

Compensation

Salary range: $100,000 - $125,000 USD plus benefits package. Salary is dependent on skills and experience.

Toniic offers 15 days vacation, plus annual closure for 2 weeks during summer and 2 weeks in December, and 10 bank holidays. We also offer a technology and home office stipend, professional development, 401(K), and flexible working conditions through our remote working policy. Employees are eligible for group medical and dental benefits subsidized by the employer, as well as many voluntary benefits the employee has access to.

Hours of Work

This position is a permanent full-time position (40 hours p/week). All team members are required to exercise flexibility in working times in order to accommodate our global team.

Location

This position must be based in North America, and requires regular coordination and meetings across business time zones in the Americas, Europe/Africa, and Asia. Toniic is a fully remote organization, with team members located in the Americas, Europe, Africa, and Asia. You will primarily work from home, with some travel for events and meetings. Expectations are outlined in our remote working policy.

Required

• 5-7+ years of progressive experience in recruitment and engagement for impact driven organizations
• Demonstrated successful relationship management skills and experience
• Strong communication skills
• Demonstrated ability to work effectively with high net wealth individuals, investors, partners, and the broader impact community
• Some knowledge of the impact ecosystem - expertise in a specific investment theme a bonus!
• Proficiency with technology including CRMs, google suite, and an aptitude for user-friendly platforms
• Highly independent and self-motivated
• Strong cross-cultural skills, with demonstrated experience in a key American market
• Ability to travel across the Americas (Canada, US, Latam) as required

Preferred

• Excellent facilitation skills
• Knowledge of impact investing Core Competencies
• Self-awareness – Reflexive with reference to individual social location, with a strong understanding of personal strengths and areas for growth.
• Humility - Approaches new (and old) information with genuine humility and openness. Is aware of what they don’t know.
• Emotional Maturity - Able to maintain composure under pressure and handle multiple priorities.
• Strategic Focus - Engages stakeholders in developing, supporting, and implementing the strategic direction.
• Good Judgement - Takes a systems approach to solving problems and making decisions in collaboration with stakeholders - deep listening paired with good questions.
• Bias for Action - Uses a proactive entrepreneurial approach to take action and achieve desired outcomes, with experience in a leanly resourced organisation.
• Embraces Complexity – Seeks to learn from rather than manage complexity.
• Excellent Communication – Written and verbal. Effectively informs, influences, and persuades others
• Cross-cultural Competency - Ability to effectively understand and engage with diverse people by recognizing and respecting their beliefs, behaviors, and perspectives.

Accessibility

We are committed to the principles and practices of an inclusive and equitable employment process. Our goal is to have a diverse staff team, and we encourage applicants from communities which are structurally marginalized based on race, colour, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression. We welcome applicants from all communities.