As part of the GIIN’s mission to accelerate the scale and effectiveness of impact investing, we publish job openings from GIIN members and other impact investing leaders.

Lending Partnerships Manager

at Community Credit Lab in United States

About the Job

Community Credit Lab (CCL) is looking to add a Lending Partnerships Manager to our team! Ideal candidate is a quick learner with strong communication and partnership-building skills, as well as knowledge of community investment models and impact investing trends.

Primary Responsibilities & Key Tasks:

Steward & Manage Partner Relationships

As partnerships opportunities are identified and in progress, the person in this role will be the primary relationship manager. Specifically, this person will:

  • Actively engage with potential Lending Partners and move opportunities through CCL’s process;
  • Facilitate conversations to establish partnership timeline and capacity expectations, communicate lending program parameters (including criteria and terms), and coordinate lending program development workshops;
  • Coordinate workshops and training materials and run training sessions to onboard and effectively support active Lending Partners;
  • Support with required reporting to active Lending Partners and coordinate other requests across the team;
  • Manage relationships with active Lending Partners to report on program outcomes, collect feedback and discuss any changes needed to be made to the programs; and
  • Build connectivity and community across Lending Partners to enable shared learnings


  • Lead CCL’s monthly Partnerships Committee with support from CIO in communicating and engaging the Committee around existing and new Lending Programs and Lending Partners.


Ideal Capabilities:

  • Expertise in establishing, building, and managing external partnerships and relationships;
  • Knowledge of community investment and lending models and basic lending principles;
  • Strong attention to detail and able to build and maintain tools and templates to manage multiple programs and timelines;
  • Ability to network and establish relationships;
  • Knowledge of human-centered, equitable design thinking principles;
  • Balance a bias towards action with patience involved with relationship building;
  • Inquisitive and analytical;
  • Excited to innovate, iterate, and launch new ideas;
  • Energized by being part of a small team, including staff & board.

Ideal Experience:

  • 5+ Years in a role or roles focused on building and managing partnerships, project management; strategic partnership initiatives, or relationship management;
  • A track record of success building trust and respectful relationships with external stakeholders from different geographic, cultural, linguistic, and educational backgrounds;
  • Demonstrated ability to critically evaluate opportunities and make recommendations based on predefined program criteria, as well as internal values alignment;
  • Experience with a variety of office tools and databases; including Canva (or other design tools), Airtable (or other project tools), Copper (or other CRM), and Google suite office tools;
  • Experience working in Community Development, Impact Investing, or similar fields.

Things you have:

  • Empathy, honesty, and integrity.
  • Patience and community-centric mindset—you prioritize the people we seek to support, aim to understand their circumstances, and desire to work for them.
  • Accountability—you take ownership of the areas you are responsible for handling regardless of the outcome.
  • Growth mindset—desire to continue learning from external sources, internal guidance, mistakes, and successes.
  • Flexibility—you are willing to dive in and help out wherever you can when you have capacity, even if a project might not be directly related to your area.
  • Strong analytical skills—you can reason through what makes sense to do and why.
  • Strong written and verbal communications skills.
  • Self-direction—you are fine without step-by-step instructions or someone else always telling you what priorities should be.

Commitment: We're looking for someone to make an initial commitment to working Monday - Thursday (full time - 32 hours per week).

Compensation: Annual base salary compensation to begin will be $60,000. In addition to base salary, benefits valued at $750/month ($9,000 per year) will be included in the compensation package (details below).

Benefits: Comprehensive Health, Dental & Vision Plan is included with this role. SIMPLE IRA retirement plan with a 2% contribution from CCL is also a current benefit for this role.

Vacation: CCL currently supports Unlimited Paid Time Off, including 10 days of all staff team holidays (1 week in the summer, 1 in the winter), 9 public holidays, and 4 designated holidays to be chosen at each employee's discretion based on personal significance.

Location: Flexible with preference for Seattle, WA.

To apply

Application Process & Start Date: If you are interested, please submit your resume and information via THIS APPLICATION FORM and select “Lending Partnerships Manager.” Applications will be accepted on a rolling basis with the goal to begin interviews in January 2022 and have the right candidate join our team by February 2022.

Community Credit Lab

Our Vision

At CCL, our vision is to enable everyone to thrive by creating and supporting decentralized solutions that pivot capital and power to communities.

Our Mission

We enable regenerative lending programs at the direction of partners that represent communities facing barriers in the financial system.

Our Approach

CCL partners with community-based organizations to develop affordable lending programs that get capital to people on their terms. Our lending programs are designed in partnership with the community to center the needs, opportunities, and experiences of people with identities that have been institutionally discriminated against by the financial system. We are a small, fast-growing team working toward a paradigm shift within the financial sector to move capital and power to communities, reduce the wealth gap, and build individual, collective and generational prosperity.

Where You Come In

Our team is quickly building a decentralized lending model with an enthusiastic and growing network of Lending Partners that lead the design and criteria of equitable, affordable Lending Programs for their communities. As we continue developing new Lending Programs, we are thrilled to open a position for a committed partner to build on this foundation of working closely and collaboratively with our partners. We are looking for someone who has fresh ideas and is passionate about finding innovative ways to support new and existing Lending Partners effectively. We are committed to building a partnership model that is aligned with our values and are looking to hire a professional to support our Lending Partners well.

The ideal candidate will emphasize trust and relationships, have a working knowledge of community lending models, be familiar with or highly motivated to learn investment structures, and be ready to own and develop approaches that balance the need to get things done while honoring the individuality of each borrower and community lending partner we work with. You will be an important partner in building alongside us as we work toward a more inclusive financial system and improve our service offering to our Lending Partners.

This could be a great role for someone searching for a flexible work schedule with a desire to support a start-up nonprofit at the intersection of community-oriented impact investment, fintech, and nonprofit management.

Our Commitment to You

At CCL, we seek to build a team where each individual is supported to lead, adapt, and direct their work in support of our partners and the communities that our partners represent. As a team, we commit to supporting our partners and one another with humor, empathy, a desire for mutual learning, and a shared recognition that, although this work is professional, it is also deeply personal. We aim to support our partners, our borrowers, and each other holistically as we all continue to grow and evolve together. With the knowledge that our approach to this is not always perfect, we are always open to feedback on how we can improve individually and collectively.

Community Credit Lab is an equal opportunity employer and a firm believer that diversity is integral to effective strategy. We are committed to building a team, board and advisory committee that represents a variety of backgrounds including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, and disability status. We know that our ability to support our borrowers and our partners effectively depends on the inclusivity of our staff and governance.