As part of the GIIN’s mission to accelerate the scale and effectiveness of impact investing, we publish job openings from members of the GIIN Investors’ Council and other impact investing leaders.

OPERATIONS COORDINATOR

at Global Impact Investing Network (GIIN) in

About the Job

The Operations Coordinator will provide administrative and operational support to the Operations & Finance team. The ideal candidate will thrive in a highly engaged and fast-paced office environment. They must be personable, with excellent organizational skills, multi-tasking abilities, and attention to detail. The Operations Coordinator will report to the Technology & Operations Senior Manager.

Responsibilities:

Administrative and operational support

  • Schedule meetings, prepare minutes, manage calendars.
  • Prepare and submit staff expense reports.
  • Manage correspondence, approvals, and signatures for contracts and other key documents.
  • Support recruitment process by posting jobs; monitor & file submissions to HR inbox, onboarding of new hires.
  • Support payroll processing by regularly reviewing staff timesheet submissions and PTO requests.
  • Coordinate weekly operations team meetings.
  • Provide general administrative support to the Director of Finance & Operations, which may include support with scheduling, managing correspondence, editing or drafting documents, preparing agendas, and others as needed.
  • Research, prioritize, and follow up on incoming issues and concerns addressed to the Director of Finance & Operations and the Technology and Operations Senior Manager, including those of a sensitive or confidential nature. Determine appropriate course of action, referral, and/or response.
  • Provide support to build relationships crucial to the success of the organization and manage a variety of special projects for the Director of Finance & Operations and the Technology and Operations Senior Manager.

General office administration

  • Front desk reception, respond to telephone and email inquiries, register and greet visitors, respond to organization general inbox.
  • Select, purchase and monitor the use of supplies, including technology purchases (e.g. laptops, monitors, docking stations).
  • Maintain good repair, order and cleanliness of the conference rooms, pantry, reception area, and other common areas as needed, liaising with outsourced cleaning service.

Technology

  • In partnership with HR and the GIIN’s outsourced I.T. helpdesk, lead the employee technology on- and off- boarding process (e.g. laptop and software setup, access card provisioning, etc.) for staff members.
  • Provide tier-one technology support to staff members, referring them to outsourced I.T. helpdesk when appropriate.
  • Assist with printer, copier, and conference room technology.
  • Support the Technology & Operations Senior Manager with special projects, which may include process automation, via cloud-based applications.

Be an active member of the Operations Team, participating in weekly meetings and special projects, and providing back-up support to other team members.

Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.

Other duties as needed.

FLEXIBILITY: This position will be based in our New York City office with significant remote work flexibility offered through the GIIN’s hybrid in-person/remote work model.

COMPENSATION: Competitive compensation, commensurate with experience. Salary range for this position is $45,000 - $52,000 annually.

Qualifications

  • 2+ years administrative and/or project management experience in a fast-paced office or equivalent
  • Ability to interact effectively with staff members at all levels of the organization
  • Ability to handle confidential information with discretion and demonstrate the highest level of customer/client service and response to GIIN stakeholders
  • Proficiency or high comfort-level with new software and technology
  • Proven ability to collaborate work independently as well as with a team
  • Exceptional judgment
  • Excellent written and verbal skills
  • Strong organizational skills, with high attention to detail
  • Natural curiosity and a willingness to learn new skills
  • Problem solving orientation and enthusiasm to design new solutions
  • Working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
  • Working knowledge of Salesforce is a plus
  • Project management experience preferred
  • Experience leading vendor contracting preferred
  • Ability to translate technical issues to non-technical audiences desired
  • Associate’s Degree or higher is preferred
  • Entrepreneurial style with an enthusiasm for working in a fast-paced environment.
  • Commitment to racial equity and social justice. Successful candidates will recognize the role of race, income, age, gender, immigration status, and other identities in equity disparities. They will recognize how their own identities impact their work; they will welcome, reflect on, and act on feedback with an eye toward continuous learning about race, ability, and other types of diversity.
  • Alignment in thought and action with GIIN’s values: https://thegiin.org/values-and-guiding-principles

To apply

Email cover letter and CV to Human Resources at hr@thegiin.org. State “Operations Coordinator_ [First Name] [Last Name]” in the subject line of your email. Please indicate where you saw the job posting in your cover letter.

A strong internal candidate has been identified. All applications will be considered, accepted, and reviewed through December 15, 2021. No phone calls please. Only qualified candidates will be contacted.

The GIIN is an Equal Opportunity Employer.

Global Impact Investing Network (GIIN)

The Global Impact Investing Network (GIIN) is a not-for-profit organization dedicated to increasing the scale and effectiveness of impact investing around the world.

Impact investing is one of the most important social innovations of our time, and interest in it is exploding. The GIIN, 12 years old and backed by leading funders such as The Rockefeller Foundation, Ford Foundation, USAID, the Australian Department of Foreign Affairs and Trade, Prudential, and J.P. Morgan, has global network of over 40,000 on six continents, with a formal membership of nearly 400 members in 50 countries. The GIIN works to mobilize a global network of leading financial institutions and others to dramatically increase the amount of capital being deployed effectively to social and environmental issues around the world. To learn more about the work we do and impact investing, please visit https://thegiin.org.