About the Job
Position Title: Program Manager, Impact Investing Position Type: Fixed Term (Fixed Term) Salary Range: $28.13 per hr - $32.33 per hr; commensurate with experience Pay Frequency: Hourly
Note : This is a full-time fixed term position ending June 30, 2022 with the possibility of extension or conversion to regular status dependent on funding and/or business need.
POSITION PURPOSE Miller Center delivers world-class accelerator programs that connect global social enterprise leaders with Silicon Valley business executives to develop more sustainable, scalable market-based solutions to the problems of those living in poverty around the world. Founded in 1997, Miller Center is one of three Centers of Distinction at Santa Clara University, located in the heart of Silicon Valley. Here we leverage this entrepreneurial spirit with the University’s Jesuit heritage of service to the poor and protection of the planet.
Miller Center aims to be the “go-to” partner on the demand side of capital in the social entrepreneurship space and support our social enterprise partners to raise the funds they need to scale their impact. To accomplish this, we seek to 1) Offer deeper accompaniment to our highest potential social enterprise partners. 2.) Cultivate and formalize deeper partnerships with aligned impact investors. 3) Strategically deploy catalytic capital to bridge gaps and crowd-in capital to support our social enterprise partners.
In alignment with this strategy, the Impact Investing Program Manager will be responsible for overseeing the implementation of our internal screening and due diligence process to determine the investment readiness and scalability of impact of our various social enterprise alumni. The role includes managing and directing the work of student analysts and volunteer mentors. This person will also be responsible for managing the implementation of our investment facilitation programs.
We are looking for an organized and dynamic individual who is passionate about supporting social entrepreneurs in ending poverty and protecting the planet to join our team and lead our impact investing programming efforts. Santa Clara University is committed to the strategic goal of enriching the quality of our community by increasing diversity among faculty, staff, and students. Candidates who can contribute to this goal are encouraged to apply and to identify their strengths or experiences related to achieving this goal in their letter of application.
II. ESSENTIAL DUTIES AND RESPONSIBILITIES a. Program management (25%) Provide strategic direction and create implementation plans for impact investment accompaniment programs Review, update and develop curriculum to support mentors and entrepreneurs through the impact investing accompaniment program Coordinate applicant review process and selection of program participants Collaborate with Mentor Network * Director on the pairing of mentors to program participants Manage program communications to all stakeholders (entrepreneurs, mentors, presenters, and program team) Provide program updates (written and verbal) for program sponsors Monitor trends in social entrepreneurship and impact investing to ensure the ongoing relevancy of Miller Center programs.
b. Investment Analysis and Landscaping (20%) Manage team of student analysts and coordinate Miller Center’s investment research and due diligence process. Oversee the creation of investment memos and recommendations for admittance to Miller Center’s Scaling Portfolio. Create actionable feedback for non-admitted social enterprises Contribute to the identification of aligned impact investors and management of internal investor database Support Miller Center’s Impact Investment Partners in the identification of relevant deal flow.
c. Program administration (35%) Maintain database of program engagements and deliverables Respond to and support mentors and social entrepreneurs in navigating our programs and technology platforms Maintain accuracy of information about our program(s) on the * Miller Center website Maintain a database of impact investors and their investment presences and histories Produce and maintain marketing collateral targeted to impact investors
d. Other programmatic support (20%) Provide program management support to other programs at Miller Center including alumni programs Support the development of and implement strategies to engage Miller Center alumni across Miller Center and Santa Clara University, with particular focus on how to help Miller Center Alumni scale their impact. Ensure Miller Center records are up-to-date and available with information on the social enterprise (organization) and the social entrepreneur (individual). Develop and continually improve processes that ensure basic contact information as well as impact metrics, major milestones, funding successes, and media coverage are stored in a centralized database Research, knowledge management, market research of social enterprises, investors, accelerators Support on funding proposals Manage event logistics for other events including mentor trainings, Accelerator in-residence sessions, and in-country partner workshops
III. GENERAL GUIDELINES Recommends initiatives and implements changes to improve quality and services Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices Maximizes productivity through use of appropriate tools, planned training and performance initiatives Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions. Understands the needs of social entrepreneurs and identifies problems and potential solutions with program operations and delivery Understands the needs of social entrepreneurs and identifies problems and potential solutions with program operations and delivery Expresses ideas and decisions in an open and confident manner and balances talking and listening to encourage open dialogue Understands the needs of social entrepreneurs and identifies problems and potential solutions with program operations and delivery Develops and maintains positive relationships with internal and external customers Carefully monitors the details and quality of own and others work and completes all deliverables according to procedures and standards
Considerable time is spent at a desk using a computer terminal May be required to travel to other buildings on the campus May be required to occasionally travel to outside customers, vendors or suppliers
Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/
Title IX of the Education Amendments of 1972 Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Belinda Guthrie, Director of Equal Opportunity and Title IX, 408-551-3043, firstname.lastname@example.org, www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at email@example.com.
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
IV. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment
V. KNOWLEDGE Understands Impact Investing ecosystem in order to write effectively to different and diverse stakeholder groups Understands investment process in order to conduct rigorous and objective analysis of social enterprise invest ability Preferred Experience working in an impact investment firm or impact investing ecosystem with relevant knowledge and networks Preferred Experience living and working in the developing world, ideally working directly with social enterprises
VI. SKILLS Strong customer focus, prioritizing the benefits to social entrepreneurs in all components of work Strong time management skills, exceptional attention to detail, proven planning skills, and superior follow-through Excellent interpersonal skills: ability to communicate effectively with people from a wide variety of cultural, linguistic, socioeconomic, national, and ethnic backgrounds Ability to handle multiple projects, set priorities, meet deadlines, and maintain a high level of performance in a fast-paced, diverse environment Prefer proficiency with Salesforce, PowerPoint, Excel, and Google Docs for reporting, information sharing, and collaboration Prefer experience participating in, or working in, a capacity development training program
VII. ABILITIES Can manage multiple projects – requires consistent communication to calibrate and understands priorities, with ability to meet deadlines Ability to supervise student employees – requires maturity and ability to communicate effectively between project lead and executing team
VIII. EDUCATION Bachelor’s degree in business, or related field required
IX. YEARS OF EXPERIENCE 3-5 years of experience working in social enterprise ecosystem, impact investing, international development, or related sector 2 years progressively responsible work experience, including program management activities Preferred experience living and working in the developing world, ideally working directly with a social enterprise or impact investor
X. PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
XI. WORK ENVIRONMENT The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment Mostly indoor office environment with windows Offices with equipment noise Offices with frequent interruptions EEO Statement Equal Opportunity/Notice of Nondiscrimination
Miller Center for Social Entrepreneurship, Santa Clara University
Miller Center is the largest and most successful university-based social enterprise accelerator in the world. Founded in 1997, Miller Center is one of three Centers of Distinction at Santa Clara University, located in the heart of Silicon Valley. Here we leverage this entrepreneurial spirit with the University’s Jesuit heritage of service to the poor and protection of the planet.
More than half of the world's people live in poverty. Social entrepreneurship addresses the root problems of poverty through the power of business and innovation to provide sustainable economic and social impact.