As part of the GIIN’s mission to accelerate the scale and effectiveness of impact investing, we publish job openings from members of the GIIN Investors’ Council and other impact investing leaders.

Senior Product Designer

at Kiva in San Francisco

About the Job

As a Senior Product Designer, you will serve a vital role at Kiva and be involved in all aspects of the product development process; from brainstorming the next big idea, to creating the vision for new features, to tweaking pixels right before launch. We appreciate designers who are constantly curious, think deeply, speak clearly, and embrace collaboration and feedback. This is a full-time position located in our San Francisco office. At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship.

Key responsibilities include:
Using your full range of product thinking, user research, interaction and visual design skills, you will partner with PMs, engineers, and other stakeholders to design user experiences from conception to launch and iteration
Participate in concept development and design ideation with product managers and designers to help define product direction
Lead and participate in cross-functional brainstorms, discussions, and design reviews
Prototype and present ideas ranging from rough whiteboard sketches to wireframes to high-fidelity interactive prototypes to detailed design specs
Partner with Engineering to ensure a high-quality implementation and user experience
Lead broader design initiatives, such as improving or extending the design system or product development practices


What we’re looking for:

4+ years experience designing best-of-class digital products—consumer products, nonprofit, and financial services—ideally in-house
Portfolio featuring examples of cross-platform interaction design work that demonstrates your problem solving process and design solutions
Bias towards taking action, learning from customers, measuring success and iterating to improve
Willingness and ability to pitch in on a wide range of design issues—product, user experience, interaction, visual, copywriting, illustration, storytelling—whatever it takes to ship the ultimate user experience to the people we want to reach
Comfort working across the product development spectrum: ideation, strategy, concept work to pixel-level details, and implementation
Ability to work cross-functionally and build successful team relationships across design, engineering, product management, marketing, etc.
Ability to prototype and present ideas ranging from rough whiteboard sketches to wireframes to high-fidelity interactive prototypes
Strong customer focus and ability to translate insights from user studies, customer feedback, site metrics into specific design solutions
Ability to think at a high level about product strategy but also act quickly to deliver the tactical pieces to realize it
Ability to initiate and execute user research, including customer interviews and usability tests
Excellent verbal, written, and visual communication skills—willing to provide and receive constructive feedback as a part of the creative process

What we offer:

An amazing mission: Kiva’s mission is to connect people through lending to alleviate poverty across the globe
An opportunity to improve real lives, solve hard problems, and change the world
Friendly, supportive, and adventurous environment with a team of engaged colleagues
Casual, but high performing work environment
A comprehensive, industry-leading benefits package
Opportunities to connect with and learn from colleagues and partners around the world
A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.

To apply


Kiva ( is a mission-driven technology company. We run a global marketplace platform for crowd-funded micro-loans to serve the financially excluded. Kiva combines the culture and approach of an internet start-up with a mission to alleviate poverty. We aim to drive social impact and enable opportunity while providing a borrower-to-lender connection: “Loans that change lives.”

Kiva has raised over $900 million in loan capital for more than 2.3 million borrowers in 82 countries. Kiva’s lenders fund over $10 million in loans every month. Kiva is poised to take its initial success to a whole new level – targeting $1 billion in loans by mid-2017 and continuing our expansion into new areas such as local lending in the US, student loans, water, clean energy, and agriculture. Headquartered in San Francisco, Kiva's team has 100+ employees and 300+ volunteers worldwide.