As part of the GIIN’s mission to accelerate the scale and effectiveness of impact investing, we publish job openings from members of the GIIN Investors’ Council and other impact investing leaders.

Director, Operations

at Global Impact Investing Network (GIIN) in New York, New York

About the Job

ABOUT THE POSITION: The Director of Operations provides strategic leadership, oversight and planning for all fiscal, HR and operations functions of the GIIN. This includes: budget and finance, planning, compliance, information technology, human resources, facilities management, and other operational issues. The position is a part of the senior management team and reports to the Managing Director.


Leadership and Governance:

  • Serve as a key partner in the senior management team, actively participating in strategic visioning for the GIIN at large, and for the Operations Department
  • Lead the organization’s financial, budgeting, planning, and administrative processes, recommending full-fledged strategies for accomplishing organizational goals and adopting the systems and processes necessary to do so
  • Work collaboratively with other departments to ensure communication and cooperation
  • Supervise the Finance & Operations Manager in executing all day-to-day financial & HR-related activities, and the Technology & Operations Sr. Manager in executing all day-to-day technology and facilities related activities; and provide oversight to the 6-person Operations team
  • Ensure that the Board of Directors is knowledgeable about the GIIN’s finances by preparing reports and presentations, and staffing Board Finance and Audit Committees
  • Ensures that the GIIN’s legal interests are protected, in coordination with pro bono legal counsel
  • Review and sign contracts and other legal documents
  • Prepare and maintain all records required by law and associated with the GIIN’s 501(c)(3) status

Financial Management:

  • Direct budget development and monitoring
  • Oversee cash flow planning and ensure availability of funds as needed
  • Oversee financing strategies and activities
  • Develop financial business plans and forecasts
  • Ensure maintenance of appropriate internal controls and financial procedures
  • Ensure legal and regulatory compliance regarding all financial functions

Human Resources:

  • Provide strategic management of talent management program, including recruiting, hiring, onboarding, and professional development
  • Supervise maintenance of personnel records, benefits plans and payroll
  • Ensure organizational and staff compliance with all local, state, and federal human resource requirements
  • Contribute to the process of developing, growing and embedding organizational culture

Technology, Systems & Facilities Management:

  • Oversee office space, equipment and supplies needed for programs and services
  • Oversee IT, computer network, and security systems; and manage improvements to increase technological capacity



  • Bachelor’s degree or higher in business administration, or another similar/related/relevant discipline
  • 15 or more years of experience in roles of increasing responsibility in managing the finance and administration of organizations similar to GIIN in terms of size, scope, and complexity, ideally in the nonprofit sector
  • Experience should include budget, and resource development, audit, compliance, legal, HR and systems
  • Demonstrated resourcefulness in setting priorities, creating efficiencies, and guiding investment in programs, people, and systems
  • Proven effectiveness leading professionals in finance and accounting
  • Technologically savvy, with a history of working IT staff to develop and implement new processes and systems that increased efficiencies
  • Exceptionally strategic in terms of both the big picture and the little, quirky details of complicated issues
  • Extremely well-organized, detail-oriented and analytical
  • Self-directed, confident, and able to move work forward without seeking guidance at every step (but also cognizant of the situations in which seeking help and guidance are necessary)
  • Bold, visionary, and wide-ranging in thinking, with a willingness and ability to diplomatically challenge conventional wisdom when breakthroughs are needed
  • Decisive and willing to take calculated risks when needed to get things done
  • Clear, direct, thoughtful, empathetic, and real in communications with all people
  • Aligned in thought and action with GIIN’s values:, and
  • Authorized to work in the United States

To apply

Email cover letter and CV to Human Resources at by 07/31/2018. State “Operations Director_ First Name Last Name” in the subject line of your email. Applications will be

Global Impact Investing Network (GIIN)

The Global Impact Investing Network (GIIN) is a not-for-profit organization dedicated to increasing the scale and effectiveness of impact investing around the world. Impact investments are investments made into companies, organizations, and funds with the intention to generate social and environmental impact alongside a financial return. The GIIN addresses systemic barriers to effective impact investing by building infrastructure and developing activities, education, and research that attract more investment capital to the sector.