As part of the GIIN’s mission to accelerate the scale and effectiveness of impact investing, we publish job openings from members of the GIIN Investors’ Council and other impact investing leaders.

Director, Operations

at Global Impact Investing Network (GIIN) in New York, New York

About the Job

The Director of Operations provides strategic leadership, oversight, and planning for all fiscal, HR, and operations functions of the GIIN. This includes: budget and finance, planning, compliance, organizational growth, information technology, human resources, facilities management, and other operational issues. The position is a part of the seven-person senior management team and reports to the Managing Director.

Leadership and Governance
• Serve as a key partner in the senior management team, actively participating in strategic visioning for the GIIN at large, and for the Operations Department
• Lead the organization’s financial, budgeting, planning, and administrative processes, recommending full-fledged strategies for accomplishing organizational goals and adopting the systems and processes necessary to do so
• Work collaboratively with other departments to ensure communication and cooperation
• Supervise the Finance & Operations Manager in executing all day-to-day financial & HR-related activities, and the Technology & Operations Sr. Manager in executing all day-to-day technology and facilities related activities; and provide oversight to the 6-person Operations team
• Ensure that the Board of Directors is knowledgeable about the GIIN’s finances by preparing reports and presentations, and participating in Board Finance and Audit Committees
• Ensure that the GIIN’s legal interests are protected, in coordination with pro bono legal counsel
• Review and sign contracts and other legal documents
• Prepare and maintain all records required by law and associated with the GIIN’s 501(c)(3) status
• Consult with the Senior Management on the implementation and monitoring of organizational strategic growth plan

Financial Management
• Direct budget development and monitoring
• Oversee cash flow planning and ensure availability of funds as needed
• Oversee financing strategies and activities
• Develop financial business plans and forecasts
• Ensure maintenance of appropriate internal controls and financial procedures
• Ensure legal and regulatory compliance regarding all financial functions
Human Resources
• Provide strategic management of talent management program, including recruiting, hiring, onboarding, and professional development
• Supervise maintenance of personnel records, benefits plans, and payroll
• Ensure organizational and staff compliance with all local, state, and federal human resource requirements
• Contribute to the process of developing, growing and embedding organizational culture

Technology, Systems & Facilities Management

• Manage office space, equipment, and supplies needed for programs and services
• Ensure IT, computer network, and security system management to increase technological capacity


• Bachelor’s degree or higher in finance, business administration, or another similar/related/relevant discipline
• 15 or more years’ experience in roles of increasing responsibility in financial and operational management, in-depth knowledge of accounting rules and IRS regulations specifically relating to nonprofit organizations of similar type and size ($7M+ operating budget); experience in managing foundation and government grants
• Experience growing an organization in staff size, budget size, and geographically; international growth is a plus
• Experience must include budget, resource development, audit, and compliance; with a working knowledge in legal, HR and systems
• Strong manager with emphasis on team building, staff empowerment and career development; experience managing small to mid-size teams
• Demonstrated resourcefulness in setting priorities, creating efficiencies, and guiding investment in programs, people, and systems
• Technologically savvy, with a history of working with IT staff to develop and implement new processes and systems that increased efficiencies
• Exceptionally strategic in terms of both the big picture and the little, quirky details of complicated issues
• Extremely well-organized, detail-oriented, and analytical
• Bold, visionary, and wide-ranging in thinking, with a willingness and ability to diplomatically challenge conventional wisdom when breakthroughs are needed
• Decisive and willing to take calculated risks when needed to get things done
• Clear, direct, thoughtful, empathetic, and real in communications with all people
• Aligned in thought and action with GIIN’s values:, and
• Authorized to work in the United States

LOCATION: This position will be based in New York, NY, and is a full-time role in a flexible culture.

COMPENSATION: Competitive compensation, commensurate with experience, with an excellent benefits package.

To apply

Email cover letter and CV to Human Resources at by 11/9/18. State “Operations Director_ First Name Last Name” in the subject line of your email. Applications will be reviewed on a rolling basis so we strongly encourage early applications. Selected candidates will be contacted for interviews.
No phone calls please. Only qualified candidates will be contacted. The GIIN is an Equal Opportunity Employer.

Global Impact Investing Network (GIIN)

The Global Impact Investing Network (GIIN) is a not-for-profit organization dedicated to increasing the scale and effectiveness of impact investing around the world. Impact investments are investments made into companies, organizations, and funds with the intention to generate social and environmental impact alongside a financial return. The GIIN addresses systemic barriers to effective impact investing by building infrastructure and developing activities, education, and research that attract more investment capital to the sector.