About the Job
Manager, Executive Office
Job Title: Manager, Executive Office
Location: Cambridge, MA
Reports to: Founder/CEO
Root Capital has an exciting opportunity for a highly motivated, organized and responsible individual to support the Founder and CEO of the organization in the leadership of the daily activities of the Executive Office. This position will serve the CEO in communications with internal and external stakeholders; facilitate the development, execution, or delegation of diverse projects; and help the CEO in tracking annual objectives. This individual will be expected to cultivate a work environment of proactive engagement, and occasionally act as a proxy for the CEO in discrete matters. The ideal candidate for this position will demonstrate excellent interpersonal and communication skills, both verbal and written; bring knowledge of and fluency in the concepts and language of social enterprise, impact investing, international development, and/or finance; have excellent judgment; and have the ability to manage a fast-paced and multi-faceted workload with keen attention to detail. The individual will be expected to maintain confidentiality and exhibit discretion and professionalism in all activities.
Mission and History of Root Capital
Root Capital is a nonprofit agricultural lender and entrepreneurship incubator working in Africa, Latin America and Indonesia.
Our mission is to grow rural prosperity in the world’s poorest, most environmentally vulnerable places. We do this by lending capital, delivering financial training, and strengthening market connections for agricultural businesses that can be economic engines in their communities and local economies.
We are legally structured as a non-profit in the U.S. and maintain civil associations in the other countries in which we operate. We bring a disciplined business approach to everything we do to create impact efficiently; positioning ourselves as a market-based provider of high-quality financial services that agricultural businesses can freely choose to support their strategies and goals.
1. CEO Relationship Management – 40%
a. In coordination with corresponding departments, proactively support the CEO manage relationships with key stakeholder segments
i. Board of Directors
1. Work in coordination with Executive Office team and board clerk to ensure smooth organization of board meetings, travel and events
2. Assist CEO in board management efforts, coordinating calls, regular meetings, and drafting correspondence
3. Provide support to CEO and Investor Relations (IR) team on board development and recruitment efforts
ii. Investors and Donors
1. Manage expansive database of CEO investor and donor contacts, tracking correspondence, meetings, and meeting follow ups
2. Draft correspondence as needed to advance relationships and secure meetings
3. Attend weekly meetings with IR team to help develop CEO-specific donor cultivation strategy and implement follow ups
4. Manage CEO-specific tasks and activities as they relate to donor campaigns
iii. Cambridge and Global Staff
1. Work closely with Communications team on CEO-specific internal communications efforts, including email (staff announcements) and talking points for global and regional calls and meetings
iv. Other, including:
1. Value Chain Partners
2. Lending Clients
3. Peers and Practitioners
b. Ensure that the CEO remains informed of prioritized projects and relationship management of key external stakeholders, and remains involved in strategic discussions or decisions as appropriate
c. Track meeting agendas, decisions, updates, notes, and follow-up items
d. Meet with department representatives to report on progress, priorities, and/or set action items.
e. Annual Performance Reviews
i. Help CEO in tracking his progress of annual objectives
ii. Coordinate annual Board of Directors’ review of CEO
iii. Coordinate CEO’s annual performance reviews of direct reports
f. Participate in organization-wide events, department meetings, or working groups
2. CEO Correspondence (external and internal) – 30%
a. Compose and/or edit external and internal correspondence from CEO
b. Manage and respond to requests for CEO meetings, events, interviews, partnerships, etc. in coordination with relevant departments; delegating where appropriate
3. CEO Meeting Preparation – 15%
a. Organize agendas and conduct research in preparation for external meetings
b. Capture and execute follow up items after internal and external meetings
4. Supervise Executive Office Associate – 10%
a. Manage and coach the Executive Office Associate in developing an annual work plan, adjusting priorities, and successfully performing his/her duties
b. Conduct weekly check-in meetings and quarterly extended feedback sessions
5. General Support – 5%
a. Implement CEO scheduling and travel priorities with the Executive Office Associate
b.Prepare and manage Executive Office budget
c. Identify opportunities for service improvements with the Executive Office, including researching and recommending new tools for organization and efficiency
d. Field inquiries and/or meet with individuals seeking networking opportunities within Root Capital
Other tasks or projects as assigned.
This position description is intended to describe the general nature and level of work of this position, and is not an exhaustive list of all responsibilities, duties and skills required of individuals in this role.
Qualifications and Experience
- Prior work experience in a management capacity or coordination role, preferably in the international development, impact investing, or finance fields
- Excellent writing and editing skills, including experience writing for different audiences and high-level communications
- Record of successfully working with or supporting a senior executive with high standards and expectations in a fast-paced work environment
- Self-starter with demonstrated ability to present options and anticipate outcomes, work collaboratively with both urgency and calm, operate effectively with minimal direction, exercise good judgment, and demonstrate a positive attitude in the face of competing priorities
- Proven ability and agility in problem-solving in an open, approachable, friendly, supportive and active manner with colleagues at all levels, preferably in a global and fast-paced setting
- Ability to adapt and relate to diverse constituencies, cultures, and changing environments
- Fastidious attention to detail in matters large and small
- Ability to maintain absolute confidentiality and discretion, and exhibit sound judgment
- Experience directly managing staff, managing upwards to a senior executive, and managing delegation to other departments
- Proven interest and passion for Root Capital’s mission and work in the areas of agricultural finance, impact investing and international development
- Languages: Spanish fluency strongly preferred and familiarity with French helpful (but neither are required)
- MS Office (Word, Excel), advanced Google platforms, and Salesforce experience are beneficial, but not required
- Passion for Root Capital’s commitment to worldwide poverty alleviation and environmental conservation.
- Applicants must be authorized to work in the United States.
Root Capital is a nonprofit social investment fund whose mission is to grow rural prosperity in poor, environmentally vulnerable places in Africa, Latin America, and Asia by lending capital, delivering financial training and strengthening market connections for small and growing agricultural businesses. Root Capital clients include associations and private businesses that help create sustainable livelihoods by aggregating the products of hundreds, and often thousands, of farmers. Since our launch in 1999, we have provided more than $900 million in credit to over 600 small and growing agricultural businesses. Root Capital envision a thriving financial market serving agricultural businesses that generate long-term social, economic, and environmental sustainability for small-scale farmers and their communities around the world. Headquartered in Cambridge, Massachusetts, Root Capital currently has associated offices in Costa Rica, Guatemala, Mexico, Peru, Senegal, and Kenya.